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Post by Roverman on Nov 23, 2022 18:12:18 GMT 1
I have been a loyal and trusted reader of Car Mechanics Mag for more years than I can remember, so when I received a letter saying my contact was running out I thought I would renew it for a other year, I phoned Kelsey and told the lady I would like to take out the offer in Decembers mag 12 issues for £37.99 she replied that the offer was only for new customers, and my renewal price was £ 47.00 even though the letter I received stated to renew it would be £43.20 another case of rip-off Britain, need less to say I will not be renewing my contract.
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Post by voicey on Nov 24, 2022 9:05:57 GMT 1
I don't understand the publisher - I had an annual DD for my subscription paid for by my company. On the first renewal they duly took the money and I called them to obtain a receipt. I was told flat out that they weren't willing to provide a receipt. I told the lady that I couldn't continue to subscribe unless I received some kind of acknowledgement for the money I paid. She told me to cancel the subscription! Which I did...
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Post by rhyds on Nov 24, 2022 11:12:26 GMT 1
I think the move from Bauer back to Kelsey Publishing has caused a few issues with subscriptions, especially long term ones.
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bigal
New Member
Posts: 12
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Post by bigal on Nov 24, 2022 12:06:23 GMT 1
I had reason to phone Kelsey because of a missing issue of the magazine. I was told to buy it down the local newsagents! I found out from the customer "service" advisor that he was based in the Philipines.
I read most of my magazines now using the library app on my android tablet. There are over 200 free bike and car mags available.
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remmington
Apprentice
Owns Spark Eroder
Posts: 4,974
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Post by remmington on Nov 24, 2022 21:00:52 GMT 1
I not bought a Car Mechanics Mag for years - I had so many problems with my subscription it was unreal.
Wifey used to fetch them from WH Smiths - but they don't stock them now.
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No wonder they are suffering financially - I have had problems buying the product!
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Post by valhalla on Nov 24, 2022 23:50:02 GMT 1
My subscription just seemed to "run out". I don't know what happened to it, the money just seemed to stop being taken from my account, and the mags just stopped. I didn't chase it up........
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