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Post by Roverman on Apr 21, 2021 13:07:34 GMT 1
Interesting reading in this months mag page 70, Jaguar XF 2.2 diesel, chap puts it into a garage for service, mot & a new timing belt ( past mot with no problems) cost 2k, next morning car difficult to start & when started very noisy so he take's it back to garage they told him no cause for concern, next day after only driving three miles the Jag broke down, engine knackered, what's your thoughts lads ?
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Post by rhyds on Apr 21, 2021 13:46:52 GMT 1
Either its pumped all its oil out or someone mistimed/didn't tension the belt
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Post by Joepublic on Apr 21, 2021 14:28:23 GMT 1
I don’t suppose it’s the first time someone’s fired up an engine after being drained of its oil without refilling?
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Post by upkeep on Apr 22, 2021 12:08:30 GMT 1
Was it his regular garage? or someone different if he is a regular customer and has faith in the Garage I'm sure something can be sorted out. As for the failure unless we know for sure what went wrong difficult to have an opinion.
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huffo
Tea Maker
Posts: 240
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Post by huffo on Apr 22, 2021 14:24:41 GMT 1
Was it his regular garage? or someone different if he is a regular customer and has faith in the Garage I'm sure something can be sorted out. As for the failure unless we know for sure what went wrong difficult to have an opinion. Even if it isn’t his regular garage, if it can be shown with a reasonable degree of certainty that the garage was negligent, then the garage will need to “sort something out”. It’s a shame when stories like this reach the press: in almost such all cases it’s much better for all concerned if things can be resolved between the customer and garage without involving the press and legal profession. Everyone makes mistakes from time to time, but what is telling is whether you admit to making a mistake and go far enough to try to put it right. I sincerely hope the customer tried to speak to the garage before going to the press. He or she is a fool if they didn’t. I’d like to hear the garage’s side of the story, because I struggle to see how they are entirely innocent unless there is something fairly significant that we haven’t been told.
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Post by valhalla on Apr 22, 2021 15:40:34 GMT 1
I’d like to hear the garage’s side of the story, because I struggle to see how they are entirely innocent unless there is something fairly significant that we haven’t been told. +1 for this.
We are all a bit tired of hearing the one side of the story, and the assumption over the last decade or so is that it is the garage that is at fault. A garage cannot reverse the effects of years of deterioration in a complex machine, nor the problems that were built-in at design and development on some of the "common" products that make the news each time.
This particular engine in-question was not exactly "a gift" to the Engineering team when it was being developed (in fact it was a POS) and time and wear-and-tear will not have helped that either.
The garage might be at-fault, or it might not, and it's difficult to tell even in a quality mag like CM what the full story is.
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Post by rhyds on Apr 22, 2021 16:25:32 GMT 1
Other info included:
it seems there are six broken exhaust rockers on cylinders 1-3
Two images included, one of a piston with what seems to be a small chunk taken out of the outer radius, and two "wet" pistons (garage claiming this is evidence of fuel hydro-locking)
Injectors bench tested and passed
The garage's response is as follows (copied as bullet points):
Engine stripped and timing checked, timing is correct
All four injectors removed, number 4 described as "extremely dry and corroded"
Suggested cause of failure: "Injector 4 failure, leading to injectors 1-3 overcompensating and hydro-locking the engine"
Magazine advice: Engineer's report and trading standards
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